Refund policy

Refund Policy

Because each item is made to order, we do not accept returns or exchanges for incorrect size, color, or buyer’s remorse. Please review size charts and product details carefully before placing your order.

We will replace items that arrive damaged, defective, or incorrect. If there is an issue with your order, contact us within 14 days of delivery with your order number and clear photos of the problem. Once verified, we will send a replacement at no additional cost.

We do not offer refunds for packages lost due to incorrect addresses provided at checkout. If a package is lost in transit, we will work with the carrier to investigate and determine next steps.

If you have any questions about your order, reach out through our Contact page and we’ll be happy to help.